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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Mounts

August 17, 2026

5  out of  5
rating by Eric Mounts
"Very pleased with the quick, professional and friendly service I receive. I would highly recommend them."
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Steve Wilder

July 15, 2026

5  out of  5
rating by Steve Wilder
"Michael and his staff of Amy, Tammy, and now Malia have always provided prompt, professional and helpful advice. Michael’s understanding of the insurance market has been greatly appreciated. Most of he demonstrates his ability to understand one’s needs and embraces service above self.
Thank you.
Steve Wilder"
We responded:
"Steve, We appreciate your review. We am lucky to have the staff that we have. Good people. Thanks again, Michael"
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Teri Gorski

June 12, 2026

5  out of  5
rating by Teri Gorski
"This office has been in our family for decades! Mike and the staff are excellent. They offer great service and flexibility with appointments. We have no reason to shop around!"
We responded:
"Terri, Thank you for kind words. My staff is excellent. Appreciate you & the rest of the Gorski's. Michael Dougan"
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Glen deBruyn

June 12, 2026

5  out of  5
rating by Glen deBruyn
"State farm is the best. Quick claim service. Quick roadside assistance and always helpful. Never raised my rate in5 years with them."
We responded:
"Glen, Thank you for your business & kind words. Michael Dougan"
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Amanda Froelich

January 21, 2026

5  out of  5
rating by Amanda Froelich
"I want to thank Amy & Tami for their excellent service and patience with me. They explained my insurance to me, recently divorced I had no idea the details. It was a simple process and great rates and very affordable. Thank you so much!!!!! I will recommend you both always!!!"
We responded:
"Amanda, Thank you for your kind words. We are very blessed to have them working in our agency. Appreciate you, Michael Dougan"
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Crystal Howell

December 5, 2025

5  out of  5
rating by Crystal Howell
"I love them"
We responded:
"Crystal, Thank you. Right back at you with the love. We have great people working with us. Enjoy your day. Merry Christmas, Michael Dougan"
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Danielle Henderson

July 28, 2025

5  out of  5
rating by Danielle Henderson
"We have been customers for over 20 years and would highly recommend Michael Dougan and the staff at his office. They have always been responsive with claims and when changes are made in a friendly and efficient manner. They are so good that we never even think about switching or even seeking quotes from another insurance provider."
We responded:
"Danielle, Thank you for the kind words. My staff is excellent. We try harder. Enjoy your day. Michael Dougan"
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Ashlie Kell

May 19, 2025

5  out of  5
rating by Ashlie Kell
"Always very helpful!"
We responded:
"Ashlie, Thank you very much. I have great people working in my office. Appreciate you. Michael Dougan & Staff"
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Dan

May 9, 2025

5  out of  5
rating by Dan
"A truly excellent team of professionals that their expertise is matched just as much by their kindness and thoughtfulness. They have been very good to me and my family for many decades."
We responded:
"Dan, We appreciate you & will always have kind thoughts for your Mother. You take care. Michael Dougan & Staff"
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kathy ott

May 6, 2025

5  out of  5
rating by kathy ott
"We met with Tammy and it was great. She was very informative and nice to talk to."
We responded:
"Kathy, Tammy is a pleasure to work with. Glad we are able to work with you. Thanks for the kind words. Michael Dougan & Staff"
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Nicholas Fernandez

May 6, 2025

5  out of  5
rating by Nicholas Fernandez
"Amy was so easy to work with! If I could give 6 stars I would!"
We responded:
"Nick, We are lucky to have Amy working with us. Glad to see you are part of the team. Tell your family we said Hi. Michael Dougan & Staff"
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Chris Pfouts

May 5, 2025

5  out of  5
rating by Chris Pfouts
"I trust them with all of our Insurance needs. Tammie does a great job in helping us with any needs. Much appreciated."
We responded:
"Chris, And we appreciate you. Happy to be working with you. Michael Dougan & Staff"
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Michelle May

April 11, 2025

5  out of  5
rating by Michelle May
"I have been with Michael Dougan for 48 years and will never go anywhere else. This is a relationship, not just insurance coverage."
We responded:
"Michelle, We feel the same way. We appreciate you. Michael Dougan & Staff"
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Robert Reed

April 10, 2025

5  out of  5
rating by Robert Reed
"The ladies at Michael Dougan's office are amazing!"
We responded:
"Rob, I agree. Thanks for the kind words. Michael Dougan & Staff"
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Anna Getz

April 8, 2025

5  out of  5
rating by Anna Getz
"Personal attention and sincerity. Always finds the needed information."
We responded:
"Anna, We are here to help. Thank you for your kind words. We appreciate you. Michael Dougan & staff"
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Dean McDonald

March 26, 2025

5  out of  5
rating by Dean McDonald
"I have been with State Farm for over 50 years. It is the only company of any type that I have dealt with and NEVER had a complaint about or problem with. Mike Duggan, agent, and staff are always pleasant, prompt and proficient. Cannot say enough positive things about them."
We responded:
"Dean, Thank you. We are blessed to work with good people in our office. We appreciate you. I will make sure they hear your words. Enjoy your weekend. Michael Dougan
"
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Paula Graef

March 25, 2025

5  out of  5
rating by Paula Graef
"Michael Dougan has been our home/auto and life insurance agent for over 40+ years. He is reliable, honest and Jill and Tammy are also the best!"
We responded:
"Paula, We appreciate your kind words. I am very lucky to work with Jill, Amy & Tammy. Enjoy your day. Michael"
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Jasper Rokosky

March 18, 2025

5  out of  5
rating by Jasper Rokosky
"Mike and his team are amazing. Always taken care of, no fuss. Quality service and personalized service. I’ve been in multiple accidents that weren’t my fault and never had to fight or even really wait on a payment/fix/rental. I have my renters insurance through them as well, and they were willing to help when the basement flooded. Great team. Won’t even look at other insurance agencies even if my payment would be cheaper. I’ll pay a little more for better/personalized service when I when I need it."
We responded:
"Jasper, Glad we were able to help. Thanks for kind words. We appreciate you. Michael Dougan & Staff"
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Nicole Haidet

March 13, 2025

5  out of  5
rating by Nicole Haidet
"Thank you Amy for always taking care of us!! Wonderful customer service anytime we have to call!!!"
We responded:
"Nicole, Thank you for the kind words. We are lucky to have Amy working with us. Appreciate you. Michael Dougan"
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Tony Campitelli

March 6, 2025

5  out of  5
rating by Tony Campitelli
"Thank for all your Jill for all your help. Hey, what ever happened to that Mike guy LOL, just kidding."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joyce Fuller

February 25, 2025

5  out of  5
rating by Joyce Fuller
"Been with Michael Dougan (state Farm insurance) for over 35 years
They have been good to help you."
We responded:
"Joyce, Thank you for the kind words. I have excellent people working with me in my office. Appreciate you after all these years. Michael Dougan"
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Vernon Shelton JR

February 6, 2025

5  out of  5
rating by Vernon Shelton JR
"I’ve been with them for a long time before and now I went back to him and they always make sure they treat me good. I’m so blessed to be back with them. Never had a problem with them even when I left them before on the auto insurance have them with life insurance and everything else they are the best they are the truth and they make sure they get the job done for all their customers regardless of anything. They find a way to work through it. I’m so blessed to be back with State Farm"
We responded:
"Vernon, Thank you for the kind words. My team is the best. Glad you are back with us. Michael & Amy"
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Chris Shadle

January 31, 2025

5  out of  5
rating by Chris Shadle
"Tammy from your office at State Farm contacted me the other day about checking my home owners. I am really glad she did. I have been in contact with her this last week. Tammy, as your representative, did an excellent job! Talk about customer service, she rates an all time HIGH! She answered my questions in detail and in common language any person would be able to understand. She verified many of my thoughts and concerns. I have had my auto insurance with you for so many years so I have appreciated my relationship with State Farm. You have earned my trust. I didn't ever want to leave State Farm with my auto insurance, so I couldn't bundle insurance elsewhere. Anyways, Tammy got me a great rate saving me money for the year with some higher limits and since I have car insurance I will save additional money in a bundle. Technology came in handy in order for me to do this electronically so fast. A special thanks goes out to Tammy and to you MIke for having such a wonderful person representing you at State Farm."
We responded:
"Chris, Thank you for the kind review. We appreciate your business. Michael"
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Chuck Riegler

January 22, 2025

5  out of  5
rating by Chuck Riegler
"Always helpful staff and willing to do the work to solve any issues"
We responded:
"Chuck, Hope you are well. Thanks for the kind words. Appreciate you.
Michael"
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Pamela Schillinger

January 20, 2025

5  out of  5
rating by Pamela Schillinger
"The entire staff is amazing !!! Jill has helped and explained everything to me so I could understand. Thank you guys . Love y'all"
We responded:
"Pam, Thank you. I am very blessed to have such a great staff. Michael"